The goods can be shipped within Germany. Your order will be shipped via DHL. For shipping within Germany, we charge a flat rate of 3.99 euros per order. For gross order values of 35.00 euros or more, shipping is free within Germany. For logistical reasons, collection is not possible.
We offer shipping to 17 countries in the European Union. We charge a flat shipping fee of 6.99 euros for all orders, regardless of the destination country or the size of your order.
You can easily and conveniently check in the checkout area whether your desired country is included in the delivery area. There you will also receive a clear overview of the shipping costs and other details about your delivery.
We attach great importance to transparency and reliability so that your order arrives safely and on time. If you have any questions about our shipping options, our customer service team will be happy to help you at any time.
Orders are usually handed over to the shipping service provider on the day of the order or the next day. The delivery time is approximately 3-5 working days within Germany and 8-10 days for international shipping.
For deliveries within Germany we offer the following payment options, unless otherwise stated in the respective product description:
PayPal
credit card
Klarna
Apple Pay
Google Pay
shop Pay
PayPal
The following procedure is provided for processing the purchase via PayPal:
At checkout, select "PayPal" as your payment method. You will be redirected to the PayPal website to process the payment. If you are already a PayPal customer, you can log in with your PayPal user data and make the payment. If you do not yet have a PayPal account, you can create a PayPal account and then confirm the payment. Setting up a PayPal account is not necessary for the payment methods direct debit via PayPal, credit card via PayPal and purchase on account via PayPal. You will then be redirected back to us.
credit card
Pay conveniently by credit card. We accept the following credit cards: Visa, Mastercard, American Express, UnionPay.
Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case:
The use of the payment methods invoice, installment purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna as part of the purchase initiation and processing of the purchase contract for the purpose of address and credit checks. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check. Further information and Klarna's terms of use can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user . General information about Klarna can be found here: www.klarna.com . Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations. (Please only add this paragraph if you also offer at least one of the payment methods listed here (invoice, installment purchase and/or direct debit) and only list those payment methods that you also offer.)
Apple Pay
You can pay with Apple Pay during the ordering process. To do so, you must confirm the payment via the "Apple Pay" service on a supported Apple device by following verification steps. Apple Pay uses the payment details you have stored in the Apple Wallet app for the transaction. For more information, see https://support.apple.com/de-de/HT201469 .
Google Pay
You can pay with Google Pay during the ordering process. To do so, you must confirm the payment using the "Google Pay" mobile app on a supported device by following the verification steps. Google Pay uses the payment details you have stored in the app for the transaction. For more information, see https://support.google.com/pay/merchants/answer/6345242?hl=de .
